People Shared Services

Many organisations have leverage the benefits of implementing People/HR Shared Services, however with on-going cost and service delivery pressures there are opportunities to further enhance and embed your service centre offering.  InFocus HR can provide direct consulting support or can leverage from a range of partners to provide tailored  support to you need

  • Driving the business case, securing funding and subsequent implementation of various HR Shared Services models within both the UK and overseas
  • Assessing and implementing decisions to insource or outsource various elements of HR delivery including:
    • International mobility management
    • Payroll
    • Contingent worker management
  • Defining strategies for leveraging existing HR Shared Services capability to deliver new and/or value added services i.e. international mobility management, HR analytics, supplier management
  • Benchmarking HR Shared Services using services such as Saratoga
  • Migration of employee data and services into HR Shared Services following acquisition or business restructuring
  • Merger and acquisition HR Shared Services due diligence, business case preparation and integration planning and delivery
  • Short term transitional service agreements and outsourced solution delivery of key HR Shared Services activities to respond to pressing business needs
  • Detailed understanding of shared service delivery models covering traditional transactional activity such as HR administration and payroll as well as value added / specialist HR shared services such as employee relations advisory, recruitment, learning support, international mobility and HR analytics
  • Delivering business cases for implementation of HR Shared Services, encompassing a wide variety of business drivers including cost reduction, service improvement, risk control and a wide variety of delivery models both internal and external
  • Understanding and leveraging opportunities to on-shore, near-shore or off-shore operational activity both internally and via external supplier organisations
  • Leveraging Lean process improvement, ‘voice of the customer’, user lead design and policy simplification to support shared services implementation and transition 
  • Managing channel strategies such as intranet, telephony and self-service
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